Shipping policy

Shipping Policy

Questions?
Email ContactUs@SkinPharmAssist.com and include your order number in the subject line.

Processing Time

• Orders are processed within 1–2 business days.
• This applies to both standard and expedited shipping orders.
• You'll receive a shipping confirmation email once tracking information becomes available.

During product launches, restocks, holidays, and promotions, processing may take 5–7 business days due to higher order volumes.

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Things you need to know...

 You'll receive:

1. An order confirmation email after purchase.
2. A shipping confirmation email with tracking information once your order ships.

✅ Delivery estimates begin the business day after your order is placed, unless otherwise stated.

✅ Gift Card purchases do not count toward free shipping thresholds.

Shipping exclusion list

We currently do not ship to the following places:

Afghanistan, Belarus, Brazil, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Haiti, India, Iran, Italy, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, Nigeria, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Suriname, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Turkmenistan, Ukraine, Venezuela, Yemen, Zimbabwe.